MentorPass

Emilia D'Anzica

I help companies grow via customer success.

New Mentor

About

Emilia D'Anzica is the founder of Growth Molecules, a boutique management consulting firm focused on helping B2B SaaS businesses grow. After leading and building award-winning customer success and support teams globally over the past 15 years, Emilia is now a full-time executive coach and customer success consultant working with and designing world-class customer-facing teams and programs. She works with VCs, PEs, start-ups, and public companies hosting assessments and workshops, and building onboarding and renewal playbooks. In 2020, she was named a Top 25 Customer Success Influencer, By SuccessHacker, and a top 100 Global CX Thought Leader by Survey Sensum. In 2021 she was named a top CX influencer by SmartKarrot. Emilia lives in the San Francisco, Bay Area.

Experience

Actionable Customer Success eBooks & Guides for you to Download for Free

I am continuously writing content for Customer Success Leaders: https://growthmolecules.com/ebooks/

Top Customer Growth Advisor 2024

Selected by the IAOTP for Emilia's work and impact on organizations seeking to protect and grow revenue through customer experience.

FAQs

What is your cancellation policy?

What is the policy for mentor cancellations or no-shows?

What's your refund policy?

What if my mentor doesn’t accept my request?

Is there a grace period for session overflows?

Code of Conduct

No Pitching

Privacy and Confidentiality

Professionalism

$360 -

30 minute call