MentorPass

Courtney Conway

Lifecycle + Retention Marketer | DTC E-Comm Brands | Holistic + Omnichannel Retention Strategist | Loyalty

New Mentor

About

Hi! I’m Courtney, it’s nice to meet you. I’ve spent the last 6+ years in retention marketing in the DTC e-commerce space with brands like Brooklinen, Marlow Pillow, Palermo Body, FCTRY, and more. I’m passionate about marrying data-driven tactics with brand building and storytelling to create a more holistic retention program. At the end of the day, your retention program is more than just the emails you send — it’s the overall experience the customer has with your brand, start to finish.

Experience

Director of Retention, Brooklinen

FAQs

What is your cancellation policy?

What is the policy for mentor cancellations or no-shows?

What's your refund policy?

What if my mentor doesn’t accept my request?

Is there a grace period for session overflows?

Code of Conduct

No Pitching

Privacy and Confidentiality

Professionalism

$144 -

30 minute call