About

I'm a human centric and empathy driven professional in both DTC and SaaS spaces. Beyond general CX and retention marketing assistance, my strengths are in: ● Marketing strategy including customer experience, retention, and subscription management ● Ideation and/or execution of wide and segmented campaigns including customer referral and loyalty programs ● Manage and drive retention efforts to track campaign specific ROI and AOV ● Create upsell, win back, and post-purchase campaigns ● Planning and execution of small (20+) people to large (300+) person events I love developing tools, teams, and processes to keep customers happy and purchasing your product/service for years to come! Let me know how I can help you and your company.